Shipping Policy

Shipping Policy

This Shipping Policy outlines the standard shipping terms, processing rules, delivery arrangements and tariff regulations for all orders of men’s and women’s running shoes and apparel on our website. By completing an order purchase, you acknowledge and accept all shipping terms stated below.

Free Shipping Service

We provide free global shipping for all orders on our website. Customers are not required to pay any shipping fees, service fees or logistics surcharges for any purchased items. We cover all logistics costs to deliver products to customers worldwide.

Order Processing Time

All valid orders will be processed and prepared for shipment within 1 to 3 business days after order confirmation and successful payment. The processing period includes order verification, product quality inspection, packaging and logistics arrangement.

Delivery Timeframe

The standard delivery period ranges from 6 to 12 business days after shipment dispatch. The actual delivery time may vary slightly due to regional logistics efficiency, remote location transportation and routine customs clearance procedures.

Tariff & Customs Responsibility

We take full responsibility for all tariffs, customs duties and relevant clearance fees incurred during international transportation. All official customs charges are borne entirely by our store. Customers will not face any additional fees or extra costs during customs clearance and final delivery.

Shipping Scope & Restrictions

We support global shipping services for all conventional products on the site. In rare cases, individual regions may have logistics restrictions due to local policy adjustments. We will actively adjust the shipping arrangement or notify customers in a timely manner if any abnormal shipping situations occur.

Order Tracking

Once your order is dispatched, you will receive relevant shipping and tracking information. You can check the real-time logistics status of your order through the corresponding tracking channel to keep updated on delivery progress.

Abnormal Shipping Handling

In case of delayed delivery, logistics suspension or package abnormality caused by objective logistics factors, we will assist customers in tracking and verifying the situation actively. We adhere to customer-oriented principles to properly handle all shipping-related abnormal issues.

Customer Support

If you have any inquiries about shipping time, logistics status, tariff issues or other shipping-related problems, please contact our customer service team through the Contact Us page. We will provide professional and timely support for all your order shipping concerns.